Typical objectives
Capacity management, maintenance & incident response
Prioritise capacity management, preventive and predictive maintenance, and prompt incident response to minimise downtime.
Cybersecurity, cyber resilience & physical security
Implement advanced cybersecurity, with patching, access controls, monitoring and regular exercises to prevent breaches and cyberattacks.
Audits & security standards
Sustain first, second and third‑party audits to demonstrate continuous adherence to applicable security standards.
Contracts, supply chains & cost-effective operations
Manage providers and supply chains, ensure cost‑effective operations, deliver quality services and maintain real estate.
Workforce capability & readiness
Provide training, clear procedures and post‑incident reviews to maintain consistent standards and improve future responses.
Compliance & reporting
Meet energy, sustainability and data requirements. Provide timely reporting to customers and stakeholders to underpin trust.
“Reliability is sustained through disciplined maintenance, resilience measures and rapid incident response.”
Matthew Sharkey
Associate Director, Osborne Clarke UK
Key legal considerations
Our key legal considerations underpin secure, efficient and compliant day‑to‑day operations.
Key regulations
The regulations outlined set expectations for cybersecurity, operational resilience, data protection, incident response and assurance, and must be addressed during the ‘Operate’ phase.
Last updated 31 October 2025
These may be subject to change.
European Union
National level
How we can help
We help you navigate the ‘Operate’ phase with ongoing legal and regulatory support to maintain resilient, compliant and efficient operations:
IT and data management
Commercial contracts and SLAs
Real estate optimisation support
Employment law compliance
Regulatory standards and reporting
AI solutions integration support
Sustainability and ESG practices
Operational resilience and reliability
Our experts
Our team of specialists can guide you through every aspect of the ‘Operate’ phase.
















